Digitally-Integrated Behavioral Health

Empower members. Simplify navigation.
Address rising risk. Optimize resources.

Support members with personalized, evidence-based approaches that improve access, elevate quality, and boost satisfaction — while lowering costs for your plan.

The First Step in Your Stepped Care Model

Empower Members

Break down stigma and engage members early with the trusted, evidence-based tools they seek.

Simplify Navigation

Assess members quickly and triage needs to the right level of care, without sacrificing satisfaction.

Address Rising Risk

Identify risks early and provide self-guided interventions, reducing costly escalation.

Optimize Resources

Alleviate pressure on care teams, lower out-of-network spend, and optimize your care network and ecosystem.

Expanding Access While Reducing Avoidable Costs

Across 200+ communities and 40M+ covered lives, plans and providers are seeing measurable results:

3x increase in access

to services, with lift among hard-to-reach segments.

7 in 10 high-risk members

connected with in-network care.

Over half

completed a meaningful self-care activity.

Savings potential of $4,000 per member

in avoidable healthcare costs, according to independent research.

Solutions for Commercial, Medicaid,
and Medicare Advantage Plans

Commercial Plans

Differentiate with scalable behavioral health innovation

Medicaid Plans

Expand access while controlling costs in high-risk populations

Medicare Advantage

Improve satisfaction, boost STAR ratings, and close behavioral health gaps

“Within four months, we engaged more members than in 2.5 years with our previous vendor. Utilization is up, satisfaction is high, and in-network engagement is strong.”

— Digital Healthcare Delivery Leader

“Within four months, we engaged more members than in 2.5 years with our previous vendor. Utilization is up, satisfaction is high, and in-network engagement is strong.”

— Digital Healthcare Delivery Leader

Proven Partner for

Behavioral Health Navigation at Scale

CredibleMind is trusted across the healthcare ecosystem to expand access and improve outcomes in behavioral health.

We work with:

  • National and regional health plans
  • EAP and behavioral health providers
  • Public sector agencies and organizations
  • Hospitals and health systems
  • Regional and employer-sponsored plans

We integrate with:

  • Member portals and platforms
  • Population health tools and programs
  • Quality and performance improvement programs
  • Care navigation and coordination systems
  • Provider networks
  • EAP services
  • Wellness programs and platforms

Member Engagement
That Improves Outcomes

94%

give “thumbs up” on the resources they selected

57%

self-report a positive behavior change

77%

prefer low-cost self-care options

71%

follow to an in-network care option

When members thrive, your plan thrives.

The single solution for behavioral health activation.

Fast to Deploy

Most plans go live in 60-90 days with minimal staff time.

Flexible and Localized

Tailor content, workflows, and referral paths to your populations.

Actionable Insights

Track satisfaction, engagement, and quality measures with real-time dashboards.

Sustained Engagement

Keep members active with refreshed content, ongoing communications, and support.

Ready to Close Gaps in Your Behavioral Health Strategy?

See how your plan can expand access, improve outcomes, and lower costs by transforming behavioral health access. Deliver the missing first step in your Stepped Care program.