Precision Behavioral Health Orchestration

Identify risk earlier. Match care to need. Address the whole person. Bend the cost trend.

Support members with safe AI-infused, personalized behavioral health orchestration that improves navigation, elevates outcomes, and optimizes network utilization while lowering costs for your plan.

The First Step in Your Stepped Care Model

Empower Members

Break down stigma and engage members early with the trusted, evidence-based tools they seek.

Simplify Navigation

Assess members quickly and triage needs to the right level of care, without sacrificing satisfaction.

Address Rising Risk

Identify risks early and provide self-guided interventions, reducing costly escalation.

Optimize Resources

Alleviate pressure on care teams, lower out-of-network spend, and optimize your care network and ecosystem.

Expanding Access While Reducing Avoidable Costs

Across 200+ customers and 60M+ covered lives, plans and providers are seeing measurable results:

3x increase in access

to services, with lift among hard-to-reach segments.

7 in 10 high-risk members

connected with in-network care.

Over half

completed a meaningful self-care activity.

Savings potential of $4,000 per member

in avoidable healthcare costs, according to independent research.

Solutions for Commercial, Medicaid, and Medicare Advantage Plans

Commercial Plans

Differentiate with scalable behavioral health innovation

Medicaid Plans

Expand access while controlling costs in high-risk populations

Medicare Advantage

Improve satisfaction, boost STAR ratings, and close behavioral health gaps

“Within four months, we engaged more members than in 2.5 years with our previous vendor. Utilization is up, satisfaction is high, and in-network engagement is strong.”

— Digital Healthcare Delivery Leader

“In our first year implementing the CredibleMind solution, we saw a double-digit increase in use of in-network vs. out-of-network mental health services.”

— Regional Health Plan Customer

Trusted Across the Healthcare Ecosystem

CredibleMind orchestrates behavioral health navigation and outcomes across the care ecosystem — from point solutions to care networks.

We work with:

  • National and regional health plans
  • EAP and behavioral health providers
  • Public sector agencies and organizations
  • Hospitals and health systems
  • Regional and employer-sponsored plans

We integrate with:

  • Member portals and platforms
  • Population health tools and programs
  • Quality and performance improvement programs
  • Care navigation and coordination systems
  • Provider networks
  • EAP services
  • Specialty providers, telehealth options, and point solutions.

Member Engagement That Drives Plan Performance

94%

rate resources “thumbs up”

77%

at lower risk select cost-effective self-care options

71%

at elevated risk choose available community-based professional care options

57%

self-report positive behavior change

When members thrive, your plan thrives.

The complete behavioral health orchestration platform.

Agile

Go live in as little as 90 days with fast track options.

Flexible

Tailor content, workflows, target populations, and referral pathways, to your clinical priorities, provider networks, and specialty care ecosystem.

Insightful

Uncover actionable insights, and improve the precision of predictions and care pathways.

Cost-Effective

Engage members earlier, and address whole health, for lower overall costs.

Ready to Better Orchestrate Behavioral Health?

See how CredibleMind helps you identify risk earlier, orchestrate care across the continuum, and bend the behavioral health cost trend.