Executive Summary | WellScreen Monterey

Transforming Behavioral Health Access in California

Discover How Monterey County Tripled Engagement, Lowered Costs, and Reached Underserved Communities with WellScreen

In partnership with CredibleMind and the California Mental Health Services Authority (CalMHSA), Monterey County Behavioral Health (MCBH) launched WellScreen Monterey—a breakthrough online platform that’s reshaping how counties connect residents to mental health support.

Over the course of just one year, the WellScreen Monterey initiative produced remarkable results:

  • 3X increase in community mental health engagement

  • Over 30,000 users served—up from 13,150 the prior year

  • High-risk and underserved individuals newly reached

  • More than 50% youth users (age 20 or younger)

  • Cost per patient reduced through more efficient triage

  • 85% of surveyed users said WellScreen helped them

These outcomes were independently evaluated by UC Berkeley’s Health Research for Action—and the results exceeded all expectations.

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Learn how WellScreen Monterey is setting a new standard in behavioral health access—and what it could mean for the future of care across California.

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