Webinar
Digitally Integrate Behavioral Health to Elevate Experience and Streamline Navigation
Wednesday, April 2
11 am EDT
Register Now for this Upcoming Webinar
Behavioral health is more essential than ever—but too often, individuals face barriers to accessing the right care. Fragmented services, complex navigation, and limited personalization create friction for both members and providers.
Digital integration is changing that. By streamlining navigation, enhancing engagement, and leveraging data insights, health plans and providers can create more seamless, effective behavioral health experiences.
📅 Webinar Date: Wednesday, April 2
⏰ Time: 11 am EDT
🔗 Register now: Registration Link
What You’ll Learn:
During this webinar, Vice President of Clinical Strategy and Programs at Blue Shield of California, alongside industry experts, will share practical strategies for transforming behavioral health care through digital-first solutions. You’ll discover how to:
- Streamline Access and Navigation:
- Use digital tools to help members and patients quickly find and connect with the right behavioral health resources.
- Eliminate friction points by integrating navigation into existing care pathways.
- Enhance Member Engagement with Personalization:
- Leverage AI and data-driven insights to deliver tailored recommendations and support.
- Foster ongoing engagement with digital self-care resources, content, and interactive tools.
- Improve Outcomes with Data and Insights:
- Utilize real-time data to monitor behavioral health trends and identify at-risk individuals.
- Optimize care coordination by sharing insights across platforms, ensuring a more connected and proactive care experience.
- Boost Efficiency and Reduce Costs:
- Automate administrative processes to reduce workload and improve efficiency.
- Enhance the scalability of behavioral health services through digital support tools.
Why This Matters:
With the rising demand for mental health services, health plans and providers need innovative solutions to close care gaps and improve access. This webinar will explore how integrated digital strategies can:
- Reduce fragmentation by connecting behavioral health services into a seamless experience.
- Empower members with self-service tools that promote proactive mental health care.
- Drive better outcomes by using data insights to inform and personalize care.
PRESENTERS
Jennifer Christian-Herman, PhD
Vice President, Clinical Strategy and Programs, Blue Shield of California
She is responsible for developing and leading strategies to transform total-person health for Blue Shield’s members and providers by expanding access to behavioral health care, specialized care programs and complex care management. She serves as a thought leader with integrating behavioral health into primary care, and offering robust digital solutions rooted in lifestyle medicine.
Prior to joining Blue Shield, Dr. Christian-Herman was the Executive Director of Strategic Customer Engagement, Product Innovation and Evaluation at Kaiser Permanente.
Dr. Christian-Herman has a PhD in clinical psychology and is a licensed clinical psychologist.
Aaron Kessinger
Principal, Michael Best Strategies LLC
Aaron identifies and assists innovative healthtech and wellness start-ups optimize their commercialization strategies to accelerate market adoption of their best-in-class products and services. Leveraging his 20+ years in healthcare leadership roles, Aaron provides valuable guidance to innovators seeking the best path forward. Before joining Strategies, Aaron was President of CareValet, an innovative healthcare platform and app that puts access and control of an individual’s entire medical and wellness ecosystem at their fingertips.
He previously served as Director of Enterprise Sales for another healthtech start-up, Grand Rounds, Inc., which focuses on improving access to quality care and providing personalized clinical guidance to optimize individual healthcare outcomes.
Earlier, Aaron worked for Humana, UnitedHealthcare, and WellPoint (the predecessor to Anthem), holding a number of employer group health and managed care senior leadership roles including Regional Vice President, Marketing & Product Development and Vice President, CDH Account Management. Additionally, Aaron worked for more than five years as a top national health insurance sales executive at Humana.
Clayton Nicholas, MBA
Chief Commercial Officer, CredibleMind
Clayton holds a BS in Engineering Management from the U.S. Military Academy at West Point, an MIS from the University of Maryland, and an MBA from Harvard Business School.
Let's Chat.
We'd love to share more with you about population-based mental health and how you can empower your communities, members, or workplaces to flourish.
Or Connect with a Team Member Directly.
Health Organizations | Communities | NACCHO • Behavioral Health 360
Choose a Time on the Calendar
Scott Dahl
(404) 721-5964 ● scott@crediblemind.com
Employers | Consultants | Education
Kathy Carlton
(518) 365-5660 ● kathy.carlton@crediblemind.com
Ginny Sedberry
(510) 955-2301 ● ginny@crediblemind.com